Attach Files to Issues

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What to Know

Only users who can edit an issue can attach a file to an issue.
Files must be less than 100MB and must be a file type that is on the supported file list (See below).

See below for instructions to:

Attaching a File to an Issue

Attaching a File to an Issue

NOTE

Attached files appear as an icon on the issue, but are not displayed in the issues filters or reports yet.

When creating a new issue or when opening the issue details to edit it, select Files.
Click +ADD.
Select the file(s) that you want to attach to the issue. One or multiple files can be attached. Click Open.
The files will be attached. Use the +ADD button to add more file if required or close the windows with the X.
You can always remove a file from the attached list by using Select, picking files, and clicking DELETE FILES.
An icon of the file including its name and file size will appear with the issue.
Click the Download icon next to the name of the document to save it to your computer.
Click the Open With icon to open with your device's default programs.

File Type	Category	File Extension
PDF		.pdf
Office		.xls/.xlsx .csv .doc/docx .ppt/pptx .txt .eml .odt (open office word processor) .ods (open office spreadsheet) .odp (open office presentation)
Drawing	AutoCAD	.dwg .dwf/.dwfx (viewing files) .dwt (template files)
	Universal	.dxf .ifc .ifcxml
	Revit	.rvt .rfa
	Navisworks	.nwd .nwf .nwc
	Archicad	.pln
Images		.jpg/.jpeg .png .bmp .tif/.tiff .gif
Video		.mp4 .wmv .mov (Apple) .avi .flv
Scheduling		.mpp (Microsoft) .xer (Primavera)
Design		.vsdx (Visio) .psd (Photoshop) .ai (Illustrator) .eps (generic type file) .indd (inDesign) .svg (generic vector graphic format)

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