Attach Files to Issues
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Attach Files to Issues
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What to Know
- Only users who can edit an issue can attach a file to an issue.
- Files must be less than 100MB and must be a file type that is on the supported file list (See below).
See below for instructions to:
Attaching a File to an Issue
NOTE
Attached files appear as an icon on the issue, but are not displayed in the issues filters or reports yet.
- When creating a new issue or when opening the issue details to edit it, select Files.
- Click +ADD.
- Select the file(s) that you want to attach to the issue. One or multiple files can be attached. Click Open.
- The files will be attached. Use the +ADD button to add more file if required or close the windows with the X.
- You can always remove a file from the attached list by using Select, picking files, and clicking DELETE FILES.
- An icon of the file including its name and file size will appear with the issue.
- Click the Download icon next to the name of the document to save it to your computer.
- Click the Open With icon to open with your device's default programs.
Accepted File Types
File Type | Category | File Extension |
---|---|---|
Office |
| |
Drawing | AutoCAD |
|
Universal |
| |
Revit |
| |
Navisworks |
| |
Archicad |
| |
Images |
| |
Video |
| |
Scheduling | .mpp (Microsoft) .xer (Primavera) | |
Design | .vsdx (Visio) .psd (Photoshop) .ai (Illustrator) .eps (generic type file) .indd (inDesign) .svg (generic vector graphic format) |
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